We are proud to announce that Cool Savannah recently received the 2016 TripAdvisor® Certificate of Excellence. This award, now in its sixth year, celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
Brenda Scarpati, owner of Cool Savannah commented on the significance of the Certificate of Excellence from TripAdvisor. “We are so grateful to our customers that provided feedback to us. Your comments and suggestions gave us direction on the type of products & services we need to be successful. Kudos to the Cool Savannah team that has worked diligently to provide outstanding customer service to our wonderful customers from around the world.”
“With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions.”
How do you earn the Certificate of Excellence?
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.